How can we help?

Open the app, tap Sign in, then Forgot password. We'll email a reset link to the address on the account. If it doesn't arrive, check spam first — otherwise write to us at multiclassai.adm@gmail.com and include the email you signed up with.

In the app, open Settings → Parent settings, pass the parental gate, and tap Delete your account. That removes every kid profile, all reading and math progress, saved paintings, and the parent account itself.

You can also email multiclassai.adm@gmail.com from the address on file and we'll delete the account for you. See our Privacy Policy for the full list of rights you have over your child's data. Privacy.

All parent-side controls live behind a parental gate in Settings → Parent settings: per-kid reminder toggles, daily reading goals, and the option to clear local downloads. The parental gate is a math problem your child isn't expected to solve.

Need to enforce a stricter time limit than what the app offers? We recommend using iOS Screen Time or Android Family Link — they apply per device and to every app at once.

If a book, quiz, math problem, or coloring page looks wrong, broken, or otherwise off, please tell us — we read every report and ship fixes regularly. Include the book or page title (or a screenshot) and what the issue is.

Detailed answers live in our Privacy Policy. The short version: we do not show third-party ads to children, we don’t sell data, and a parent can request access, correction, or deletion of their child’s data at any time by emailing us.